Shipping policy

At Rebirth By Keisha, we strive to ensure your skincare essentials are delivered to you quickly and efficiently. Please review our shipping policy to understand how we process and ship your orders.

1. Order Processing

  • Orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an email confirmation with tracking information once your order is shipped.

2. Shipping Rates and Delivery Times

We offer the following shipping options:

Standard Shipping:

  • Delivery Time: 3-7 business days
  • Cost: Calculated at checkout based on your location.

Expedited Shipping (if available):

  • Delivery Time: 1-3 business days
  • Cost: Calculated at checkout based on your location.

Note: Delivery times may vary due to unforeseen circumstances, such as weather or carrier delays.

3. Shipping Destinations

Currently, we ship within [specify region or country, e.g., the United States].
Stay tuned as we expand to international locations!

4. Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package through our shipping provider’s website.

5. Address Accuracy

Please ensure that your shipping address is correct and complete. Rebirth By Keisha is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your address, please contact us immediately at Info@rebirthbykeisha.com. If the order hasn’t been shipped, we will do our best to correct it.

6. Lost, Damaged, or Delayed Shipments

  • Lost or Delayed Shipments: If your package is delayed or appears lost, please contact us, and we’ll assist in resolving the issue with the shipping carrier.
  • Damaged Products: If your order arrives damaged, email us at Info@rebirthbykeisha.com within 48 hours of delivery. Include your order number and photos of the damage.

7. Shipping Restrictions

  • We cannot deliver to P.O. boxes or APO/FPO addresses.
  • Certain remote areas may have extended delivery times.

8. Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting to our website.

Contact Us

For any questions or concerns about shipping, please reach out to us at:
Email: Info@rebirthbykeisha.com

We’re here to help ensure your Rebirth By Keisha experience is smooth and satisfying!